Lots of equipment..rarely a wait for a machine. Most bath products are supplied so you don't have to drag those along.
Asks its members to fill out cards if you have questions, but I have filled out two of these in the past and have never received a response. I also sent several emails that didn't get a response until I wrote an angry email. Even then, I was told that they like to answer questions in person. Huh?
There are no late afternoon and evening hours on the weekend.
On the plus side, all classes are included in your membership in addition to time with a personal coach. They will help you make goals and evaluate your progress. The facility is always clean and they now provide antibacterial hand gel in machines on the wall. They also have a big hottub/whirlpool to relax in after a tough workout.