R T Grim Electronics Co

Ed G.

Joined 1 month ago

I had the pleasure of dealing with R T Grim's staff.

I researched the cd player I needed to replace and called them for an exchange model for my 2006 explorer. A fellow by the name of Keith helped me tremendously in getting the correct model and even called back to make sure I wouldn"t have to program the stereo for the install. They were vwery professional and excellent to work with.

Thank you R T Rrimm (and Keith)

I will be going back for them to install a remote starter on both of my vehicles soon, because I trust they have the compitence and know how to do it right.

I reccomed this company to anyone in need of good service.

Recommends

wwalleye

Joined 2 years ago

Great job on stereo install. Did a great job installing my new Alpine stereo. Replaced my broken down jammed up 6 disk cd player. Went the extra mile with my existing satellite radio and removed my stuck cd's for me. The Alpine CDE-123 is an excellent upgrade.

Doesn't Recommend

sford1

Joined 2 years ago

Erratic repair shop. They used to really good but they've just gone downhill.

My last experience was less than wonderful and I have to take their work to another repair shop to have it fixed.

I won't even consider taking it back to RT Grim to see if maybe they can get it right as I've had enough aggravation.

Highly UNrecommended.

Doesn't Recommend

brenda333

Joined 4 years ago

RT Grimm Rip OFF. They came to my house to repair tv, and tolod me 85.00 for visit. Okay. The guy spent 1 hour looking at tv, then put a cable connector in and told me he couldnt get hi def channels to work, but regular channels were working in a shrunken down size. He told me he could leave it the way it is and charge me 289.00 or he could take cable wires out and charge me 190.00 for the visit!!!! I am sooo mad!

Doesn't Recommend

dugar

Joined 5 years ago

What they didn't tell me. I got a radio and an install card to have a Sirius Satellite radio installed in my car. They were close to where I live so I called RT Grim and set up an appointment to have the radio put in. I dropped off my car the day before the appointment and picked it up the following afternoon. The radio was installed on the dashboard and I drove home. I had it activated the next day. Unfortunately, it had a lot of static and was nearly impossible to hear. In fact, it only sounded clear when I held my hand on the radio itself. So I called RT Grim to ask them what the problem might be. After identifying myself, he guy I got on the phone said "Oh that's because you didn't have an FM mod installed with that." So I asked, "What is an FM mod?" And he explains that it is something that makes the Sirius radio play directly through my car?s radio and that's was why I couldn't hear it. So I said why didn't someone tell me that when I had it installed? He said, you got the radio through Sirius, and implied that what I got from them was what the install card covered. So my car was tied up for a day, I have a Sirius radio installed in it, that I can't listen to, because my install card didn't cover getting an FM mod and no one at RT Grim thought it might be a good idea to inform me about this until I called to inquire about it two days later. That is some way to do business. I'm glad they are not doctors doing surgery and only doing what is covered by medical insurance while never informing the patient that the procedure they've done won't fix their problem. Needless to say, my experience with RT Grim was not very satisfying.