3300 Market St, Camp Hill, PA | Directions 1701140.239776 -76.936007
DO NOT PATRONIZE this business. Having called ahead of the trip to Cumberland Apothecary to be sure my durable medical equipment was covered under my insurance (I live 30 miles away), I was shocked 3 months later to receive a bill in the amount of $125 for something I was assured was fully covered. Though the owner, Angie Wentzel, admitted I was told I would be covered by one of her staff, she refused to reverse the charge, and she also refused to return the product (even though I called the manufacturer who said that it could be returned through the merchant.)
Customarily, I prefer to do business with local owners over big-box retailers when possible, but I believe that Cumberland's rude customer service and lack of understanding of what insurances they take make them an inadequate supplier. DO NOT PATRONIZE this business.
Rude Service!! – The older, gray-haired woman behind the counter was unbelievably rude to me and my 80 year old mother!! My mother was released from the hospital and we went there to obtain compression stockings. Not having purchased anything like this previously, I called in advance and found out my mother needed to be measured for them. No one mentioned that I needed to make an appointment to do this. After bringing my mother out in the cold, we were dismissively told that we should have made an appointment and there was no possible way they could fit her in because they already had two customers. After bringing here back to her home about 45 minutes away, we went to her local pharmacy (without an appointment) and they compassionately took care of measuring her and she was finished in less than 20 minutes. Although I live near Cumberland Apothecary, I would never go there again.
Store Hours – Wanted to add to the previous review. Cumberland Apothecary is open Monday through Friday only. Saturday and Sunday they are closed...that's why the doors were locked and nobody was there.
Cumberland Apothecary - DON'T GO TO THIS PHARMACY – Cumberland Apothecary...what is going on with this business? I stopped at this pharmacy on two different Saturdays at 4:30 p.m. and they were closed. The hours say open until 6:00 p.m. But the door was definitely locked and no lights were on. Not a good way to do business. Not a good role model for independent pharmacies.
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